Privacy Policy for AuditMatrixX

Effective Date: January 1, 2025

Welcome to AuditMatrixX, a matrix-based audit tool for data accuracy and process integrity. We are committed to protecting the privacy of all users and visitors who interact with our services. This Privacy Policy describes how we collect, use, share, and secure your information when you visit auditmatrixx.com or use our application.

1. Information We Collect

1.1 Personal and Organizational Data
When you register for an account or request support, we may collect information such as your name, email address, phone number, organization name, and role.

1.2 Usage and Technical Data
We automatically gather data about your interaction with our service, including IP address, device type, browser version, pages viewed, and timestamps.

1.3 Communications
If you contact us through email or our contact form, we retain the contents of your message, attachments, and our response.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Verify user identity and manage accounts
• Respond to inquiries and support requests
• Analyze usage patterns to improve features and performance
• Send administrative notices, updates, and security alerts

3. Sharing and Disclosure

3.1 Third-Party Service Providers
We may share data with trusted partners who assist us in hosting, data analysis, customer support, and compliance. These providers are contractually bound to protect your information.

3.2 Legal Requirements
We may disclose information if required by law or to protect the rights, safety, or property of AuditMatrixX, our users, or the public.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal and technical data may be transferred to the acquiring entity under equivalent protections.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect data about your browsing activity. These tools help us:

• Maintain your session and preferences
• Understand feature usage and performance
• Enhance security by detecting irregular patterns

You may disable cookies through your browser settings, though some features of our service may no longer function properly.

5. GDPR Compliance

If you are located in the European Economic Area or the United Kingdom, the following provisions apply:

5.1 Data Controller
AuditMatrixX (Business ID: 964087234), 111 Wellington Street, Ottawa, ON K1A 0A9, Canada, is the controller of your data.

5.2 Legal Bases for Processing
We process your data based on:

• Performance of a contract to provide our services
• Legitimate interests in improving our tool’s integrity and user experience
• Your explicit consent, where required

5.3 Your Rights
You have the right to access, rectify, or erase your personal data. You may also restrict or object to processing and request portability. To exercise these rights, please contact us via our contact form.

6. Data Security

We implement technical and organizational measures to safeguard your data, including encryption in transit, secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain personal and usage data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Transfers

Your information may be transferred to and processed in countries other than your jurisdiction. We take steps to ensure that adequate safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect or maintain data from users under this age. If you believe we have inadvertently collected such information, please notify us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised Effective Date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, you may contact us at:

AuditMatrixX
111 Wellington Street
Ottawa, ON K1A 0A9, Canada
Phone: +1 416 164 8519
Business ID: 964087234